Terms & Conditions

PianoCoursePro
Last Updated: 01 February 2026

1. About These Terms

These Terms govern your use of PianoCoursePro, including our website, courses, memberships, coaching, downloads, live sessions, and any related services (“Services”). By using or purchasing the Services, you agree to these Terms.

2. Who We Are

PianoCoursePro is operated by Richard James (“we”, “us”, “our”).
Contact: [Insert support email]

3. Eligibility

You must be at least 18, or have permission from a parent/guardian who accepts these Terms on your behalf.

4. What You’re Buying

Depending on what you purchase, you may receive:

Membership access (monthly or annual)

Online courses and digital downloads

Remote coaching (including feedback and messaging support, where included)

Live classes, webinars, or workshops

Specific deliverables, timelines, and inclusions are defined on the checkout page or offer page at the time of purchase.

5. Accounts & Access

If you create an account, you must provide accurate details and keep your login secure. You are responsible for activity under your account.

We may suspend access if we believe an account is being misused, shared, or used fraudulently.

6. Payments, Renewals & Billing

Prices are shown at checkout (in GBP unless stated otherwise).

Subscriptions renew automatically unless cancelled before the renewal date.

You authorise us (and our payment providers) to take payment on the schedule you selected.

If a payment fails, access may be paused until payment is resolved.

7. Refunds & Cancellation

Digital products (courses, downloads, memberships)

Due to the instant access nature of digital content, all sales are final unless required otherwise by law.

Coaching services

Coaching packages are non-refundable once delivered or scheduled, unless required otherwise by law.

If you cancel a scheduled session, rescheduling rules (if offered) depend on the package terms stated at purchase.

8. Intellectual Property (Your Use of Our Content)

All content (videos, PDFs, lessons, practice systems, templates, recordings, community materials, and any training resources) is owned by PianoCoursePro or licensed to us.

You may:

Use the content for your personal learning only

You may not:

Share, upload, copy, distribute, sell, or republish any content

Provide access to anyone else (including family members) unless explicitly stated in your plan

We can terminate access immediately if content is shared or redistributed.

9. Community & Behaviour

If there is a community area (e.g., chat, group, comments), you agree to behave respectfully. We can remove content or restrict access for harassment, abuse, spam, or disruptive conduct.

10. Results Disclaimer

We provide education and coaching. We do not guarantee outcomes. Results depend on your effort, consistency, and starting point.

11. Health & Safety

You are responsible for practising safely. If you experience pain, strain, or injury, stop and seek medical or professional advice. We are not liable for injuries arising from practice.

12. Third-Party Platforms

We may use third-party tools (e.g., video hosting, payment processors, email software, webinar platforms). Your use of those tools may also be governed by their own terms and policies.

13. Changes to Services or Terms

We may update these Terms or adjust Services over time (including adding/removing features). The newest version will be posted on our website. Continued use means you accept the updated Terms.

14. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential losses, loss of profit, or loss of data arising from your use of the Services.

Our total liability for any claim is limited to the amount you paid for the specific Service giving rise to the claim.

15. Termination

We may suspend or terminate access if you breach these Terms (including sharing content or abusive behaviour). You may stop using the Services at any time by cancelling subscriptions (where applicable).

16. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled exclusively in the courts of England and Wales.

17. Contact

Questions about these Terms:
Email: [email protected]